Frequently Asked Questions

Question 1

Do I need a referral to see a physical therapist?

Accepted Answer

In New Jersey, you can see a physical therapist for up to 30 days without a physician referral under Direct Access. After 30 days, a referral is required to continue treatment. We recommend checking with your insurance provider, as some plans may require a referral for coverage.

Question 2

What should I bring to my first appointment?

Accepted Answer

Please bring a photo ID, your insurance card, any referral or prescription from your doctor, a list of current medications, and any relevant imaging (X-rays, MRI reports). Wear comfortable, loose-fitting clothing that allows easy access to the area being treated.

Question 3

How long is a typical physical therapy session?

Accepted Answer

Initial evaluations typically last 60 minutes. Follow-up treatment sessions are generally 45–60 minutes. Because we provide one-on-one care, your therapist is with you for the full duration of your session — not splitting time between multiple patients.

Question 4

How many sessions will I need?

Accepted Answer

The number of sessions varies depending on your condition, severity, and personal goals. After your initial evaluation, your therapist will create a personalized treatment plan and give you a realistic timeline. Most patients see significant improvement within 6–12 sessions.

Question 5

Do you accept insurance?

Accepted Answer

Yes, we accept most major insurance plans including Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, Medicare, and many others. Please call our office at (973) 545-8208 to verify your specific plan before your first visit.

Question 6

What if I don't have insurance or my plan isn't accepted?

Accepted Answer

We offer competitive self-pay rates for patients without insurance or whose plans we do not accept. Please contact us to discuss payment options — we want to make sure cost is never a barrier to getting the care you need.

Question 7

Will I have a copay or deductible?

Accepted Answer

Copays and deductibles depend on your individual insurance plan. We recommend calling your insurance provider before your first visit to understand your out-of-pocket costs. Our front desk team is also happy to help you navigate your benefits.

Question 8

What is dry needling and is it the same as acupuncture?

Accepted Answer

Dry needling is a technique used by physical therapists to treat muscle pain and dysfunction by inserting thin needles into trigger points (tight knots in muscle tissue). While it uses similar needles to acupuncture, dry needling is based on Western anatomy and neuroscience, targeting specific musculoskeletal issues rather than energy pathways.

Question 9

What is shock wave therapy and who is it for?

Accepted Answer

Shock wave therapy (also called extracorporeal shock wave therapy or ESWT) uses acoustic pressure waves to stimulate healing in chronic tendon and soft tissue conditions. It is highly effective for plantar fasciitis, Achilles tendinopathy, tennis elbow, rotator cuff issues, and other stubborn injuries that haven't responded to traditional treatment.

Question 10

Do you treat sports injuries?

Accepted Answer

Absolutely. We work with athletes of all levels — from weekend warriors to competitive athletes — treating sprains, strains, overuse injuries, post-surgical rehabilitation, and performance optimization. Our goal is to get you back to the sport you love as quickly and safely as possible.

Question 11

Do you offer post-surgical rehabilitation?

Accepted Answer

Yes. We work closely with surgeons to provide post-operative rehabilitation for procedures including ACL reconstruction, rotator cuff repair, total knee and hip replacement, spinal surgery, and more. We coordinate with your surgical team to follow your specific protocol.

Question 12

Where are you located?

Accepted Answer

We have two convenient locations: our Verona office at 80 Pompton Avenue, Suite 303, Verona, NJ, and our West Caldwell location at 42 Fairfield Place, West Caldwell, NJ (inside Tiger Tennis). Both locations offer the same high-quality, one-on-one care.

Question 13

What are your hours?

Accepted Answer

We are open Monday through Thursday 8:00 AM – 7:00 PM, Friday 8:00 AM – 5:00 PM, Saturday by appointment only, and closed on Sunday. Please call (973) 545-8208 to schedule.

Question 14

Is parking available?

Accepted Answer

Yes, free parking is available at both locations. The Verona office is located in a professional building with a parking lot. The West Caldwell location inside Tiger Tennis also has ample parking on site.

Frequently Asked Questions

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